Leadership

ABC of Being a Good Manager

Today, I was talking to a friend who leads an business function within his organisation and we were talking about leadership. When I asked him, what were his top priorities as a leader for his function, he gave me his priorities as below: Alignment: Ensure that there is alignment between what the business wants to achieve and what the individual employees want to achieve. This is critical as this creates an organisation where everyone is running in the same direction (for whatever reasons) and hence creates momentum and the opportunity for great team work to flourish. Behaviour: As a leader, […]

Customer Engagement, Podcast

PBTO23: Building Fiercely Loyal Communities – @SarahRobinson

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http://traffic.libsyn.com/pushingbeyondtheobvious/23_PBTO23__Building_Fiercely_Loyal_Communities_with_SarahRobinson.mp3Podcast: Play in new window | DownloadSubscribe: Email | RSS In today’s episode, we host Sarah Robinson. She is an author, keynote speaker, entrepreneur and a consultant. In my opinion, she has great ideas about how to create fiercely loyal communities. In this free wheeling conversation, we talk about the importance of building a fiercely loyal community, what defines a fiercely loyal community and how can brands go about building this kind of fiercely loyal communities. Most important learnings from the conversation: In a world where consumers and customers can share their experiences with each other, the relevance and importance […]

Leadership

Leadership Lessons from An Oscar Award Winning Animated Short Film

I came across this oscar award winning animated short film and fell in love with it.. Before we proceed, pls watch the movie below. The Sand Castle by Co Hoedeman, National Film Board of Canada I think that the movie is so cleverly done that everyone who watches it can take away something from it. My leadership lessons from the movie are as below: How critical it is to have a vision and communicate it clearly such that everyone around you understand it. It is important to lead from the front and remove obstacles for your team. Though it is […]

Podcast

PBTO22: Growing Your Business By Building an Army of Zombie Loyalists – @PeterShankman

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http://traffic.libsyn.com/pushingbeyondtheobvious/22_PBTO22__Using_Great_Customer_Service_to_Build_Zombie_Loyalists_For_Your_Business_-_PeterShankman.mp3Podcast: Play in new window | DownloadSubscribe: Email | RSS In today’s episode, we host Peter Shankman. He is an author, entrepreneur, speaker, and worldwide connector. He is recognised worldwide for radically new ways of thinking about Customer Service, Social Media, PR, marketing and advertising. The New York Times has called him “a PR all-star who knows everything about new media and then some,”. Peter is a spectacular example of what happens when you merge the power of pure creativity with  Attention Deficit Hyperactivity Disorder (ADHD) and a dose of adventure, and make it work to your advantage. In my opinion, his thoughts about […]

Entrepreneurship, Podcast

PBTO21: Courting Controversies To Gain Visibility and Success with Scott Jordan @ScottevestCEO

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http://traffic.libsyn.com/pushingbeyondtheobvious/21_PBTO21__Courting_Controversies_to_gain_Visbility_and_Success_-_Scott_Jordan_CEO_of_Scott-e-Vest.mp3Podcast: Play in new window | DownloadSubscribe: Email | RSS Who is on the show today: In today’s episode, we host Scott Jordan, aka, the PocketMan. Scott is the CEO of the first online retailer in the clothing space. He is also the author of Pocket Man: The Unauthorized Autobiography of a Passionate, Personal Promoter. He was a part of my list of insanely interesting people I discovered in 2014.I found him accidentally on YouTube in a video which he was using as a Press Release. The more I researched about him the more intrigued I became. He founded and runs one of its […]