Tag: Book recommendation

Recommendation

Best Among What I Read Today, The Personal Development Edition – Jan 3rd, 2017

In this edition of Best Among what I read, I would like to share some of the best content that I came across this week, from a personal development perspective. Focus Is the New Currency of Success In this post, Anthony Iannarino (who was on the podcast earlier) talks about the importance of where we focus and spend our attention and the impact that this can have on our lives. If there is only one thing that we could improve upon to make the biggest impact in our lives, it would be our ability to focus and do deep work. You […]

Customer Engagement, Innovation

Book Recommendation: Sprinkles – Creating Awesome Experiences Through Innovative Service

In this short, sweet and highly insightful book, Chip Bell takes us on a 9 course gourmet meal and shows us how one can go about creating innovative service experiences without breaking the bank. He also shares with us his secret sauces that when added in the right measures have the potential to create service experiences that are worthy to be shared by the customers who experience them. What is even better is that every single time that you read the book, you end up getting a new idea that you could implement in a business quickly and have an […]

Sales

What can Sales Executives Learn from the Book “Switch” by Chip and Dan Heath

One of the most important skills that the sales executive policies leader needs to succeed is an ability to create a need or desire to change the status quo among their prospects and customers. In large, complex sales cycles, it is not just enough to be able to sell the change but also to be able to help the customer adopt the product or solution and get the benefits that were promised. This can lead to more engagements with the customer and hence create a positive spiral. The question is how can sales executives use the concept of “Switch” proposed […]