Deutsche Bank – Are you listening?
Today, I got the following alert (both as a sms and an email) from my bank – Deutsche Bank: “Dear Customer, a new bill from BSNL – Bangalore for INR 958 is due on 04/05/2011. Login to db online banking to pay your bill.” Instead of this passive message, I would have loved to get a message which said the following (as an SMS): “Dear Mukesh, a new bill from BSNL – Bangalore for INR 958 (Payment ID: xxxxx) is due on 04/05/2011. Pls forward this message to 55555 and include your transaction password at the end to process the […]
