Guest Post by Tom Morkes: The Five Pillars of Authority

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This is a guest post by Tom Morkes. Tom is the CEO of Insurgent Publishing, a book publishing and marketing company that brings unconventional nonfiction to the creative outliers of the world. Insurgent Publishing has published a half dozen books, including Paid to Exist and The Money Freedom Roadmap, both by Jonathan Mead, The High-Performance Athlete by Dr. Jason Winkle, and The Growth Hacker’s Guide to the Galaxy by Jeff Goldenberg and Mark Hayes. Now, to the post itself.. Hope you enjoy reading this post from Tom and join us (yes, I am speaking as well) at the Authority Summit slated for later […]

Guest Post: Customers Love Fireplace-like Service

Posted on 3 CommentsPosted in Customer Engagement

  Today, we have a guest post from Chip R. Bell. He is a renowned keynote speaker and best-selling author.  Here is Chip’s post about great customer service: I admit it! I am a hopeless romantic. So, I see things through “Nicolas Sparks” eyes. And, fireplaces are a great venue for most people of my persuasion. Picture this: you are with your special person, you each have a glass of great wine in hand, there is amorous music softly playing in the background. What’s missing from this scene? A fireplace! There is no such thing as a bad fireplace. And, fireplaces generally […]