Tag: inox

Customer Engagement

Brands, Please Stop Sabotaging Yourself (Like @InoxLeisure did)

Today, I went to watch a movie at the INOX cinemas in Bangalore with my extended family. There were five of us and a small kiddo.  We bought Gold Class tickets and went and took our seats. The entire experience so far was neither too good not too bad. I was fine with that.  The movie started and 10 minutes into the movie, someone came by and asked me to show my tickets so that he could verify if we indeed had Gold Class tickets. I let this go once. Then came the interval. We ordered some snacks and came […]

Business Model

Cry for help from a movie buff

I like watching a lot of movies as soon as they release and in a movie hall. However, of late I have a feeling that watching movie in a multiplex immediately after release has now become very expensive, if not inhibitive. So, as much I miss going to the cinema, I have still stopped going to the multiplexes and started to wait for these movies to be available as home video or screened on television. If I am to believe what my friends have to say, this number is only growing. This got me thinking. I wanted to think and […]