This is a very simple idea which is very powerful when done. But as I’ve seen in most large organizations, its the simple things that do not get done. So, I intend to atleast try setting up an internal meeting with the different stakeholders and pose this question – “How can we make it fun for the customers to do business with us?”
Let’s see what comes out of it.
One thought on “Great Customer Care”
Thanks for reblogging this! I’d love to hear how it goes….
Comments are closed.