Leveraging Unofficial means of Communication

We live in a world where each and every one of us faces a deluge of information and there is a war out there to get and hold our attention. Given this is the case, as leaders, how can we ensure that important communication that our teams need to know is not lost in this deluge? There are a few things that we can do to improve the effectiveness of our communication (more on this here). There are a few things that we can do by mixing up our communication medium (written, spoken and visual). We can repeat our messages […]

Unlocking Leadership Influence: The Art of Communication

As leaders, one of the thing that we are expected to do is to communicate with the teams that we work with all the time. In many cases, our effectiveness as a leader may even depend on our ability to communicate. We might communicate to inform, inspire or influence. We need different strategies for different objectives. If we are communicating to inform, we need clarity in our communication. If we are communicating to inspire, we need our message to have contrast and colour. We need to be able to paint a picture of what is possible. If we are communicating […]

Three Modes of Communication – Where do you spend the most of your time as a leader?

As leaders, when we engage with our teams, we usually communicate with them in one of three modes and the mode that we use most often has a significant impact on the team and the kind of culture we create within the team. Here are the three modes of communications: Declaration (Tell): In this mode, we declare something to be a fact or truth or something that we want our teams to accept as it is. When we are using this kind of communication, we are typically engaged in a one way communication. This is all about sharing our perspective […]

Leading in Different Contexts

Most people who talk about leadership (including me) talk about it as if leading is the same across situations and contexts. However, in reality it is not. Leading an organisation or a team in a stable environment is very different from leading the same time in a dynamic, ever changing environment. Leading the same team to drive innovation is very different from the other two. Leading the same team in a hyper-growth environment is very different. Apart from a set of skills that are relevant in all environments (empathy, decision making, building trust, good communication, taking care of those in […]