Whats the future of business?

The future of business is real time. What does it take to run a real-time business? In my opinion, if one wants to create a business that is run in real-time, they need to take inspiration from how professional sports teams are run. CEO plays the role of the general managers of the team, answerable to the owners (board of directors or shareholders), have a vision for the team and communicate it to the clearly to coaches and players. The coach is responsible for the team composition and with the support team is primarily responsible for one thing only – train the […]

Idea for a disruptive biz-model innovation for banks

There is a lot of discussions and activities around the revival of the good old ATM. Some are trying to make these machines more Customer-centric like Wells Fargo. Some are trying to improve the overall user experience of the ATM like Diebold. However, the true question should be the following: “Do we even need an ATM? Is there a better, easier, faster way to manage cash than via an ATM?” The first bank to figure out the answer to this question has the potential to truly disrupt the banking industry from a cash management perspective. One way that I think could be […]

Lessons in innovation from a retailer

Now let me ask you a very important question. Please think well and through before you answer this: What happens if you are forced to put an expiry date on every product or service that you create? What if you have to take the product or service off your price list at the end of the expiry date, irrespective of how well the product or service did business for you.. Now, if your business is like any other business that I know of, this is a scary thought.. Scary enough to start thinking about bankruptcy.. However, this is exactly what […]

The Challenger Sales model & its relevance in the selling models of the future..

I recently read the book – The Challenger Sale and would like to share my impressions from the book. My personal opinion on the relevance of this model: In order to succeed this model requires a change in the culture of the sales organization (from top to bottom), which we have observed is a very very difficult thing to achieve. Very few organizations have leaders who are capable of driving such a change initiative to success.  As this book is based on the research on reps that were successful in selling when everyone else was failing, this assumes that what […]

Education Unleashed: Now It’s All Up To You

Education Unleashed: Now It’s All Up To You. Very interesting and informative piece, put together by John Mayerhofer, Vice President, Innovation, SAP. Notes section has a lot of information on all the resources currently available for anyone who wants to learn (anything). I have taken a course on Coursera and can talk by experience that this is a great tool for continuous education for anyone with an internet connection and a will to learn. In my opinion, education as a sector is ripe for complete disruption and online education offerings will play a big part in this disruption. The current education […]