How to Move from Bad Ideas to Breakthrough Ideas

Premise: I came across this reel on Instagram and loved the story and wanted to share it with you all. You can watch the reel here. While the story itself is better told by Dr. Caroline Brookfield in the reel, I wanted to share other things that I learnt watching and listening to the story and wanted to share that with you. So, here we go: Lesson 1: The importance of Psychological Safety The person who shared the idea about poking people’s eye was able to share the idea (which eventually led to the breakthrough idea) because that person felt […]

How to Be Remarkable and Do Memorable Work?

Premise: I stumbled on to this performance by a school band and thought it was incredible and wanted to share this with all of you. When I think about this a bit more, I realised that there is a lot that we can learn from this band as leaders. Before we move to the learning part, first take the 8 to 10 mins to watch the band perform for the spectators here. One of the most powerful way to stand out is not to conform to the expectations that people have of you. We don’t expect a band to play […]

Story of the Creation of the Humble Mouse as Narrated by Steve Jobs and Its Lesson in Leading Innovation

Earlier today, I stumbled upon a video of Steve Jobs talking about the creation of the humble mouse and why he had to go to David Kelly Designs (which later on became IDEO) to get it done. You can watch the video here. In the video, he shares that content is more important than process, when it comes to innovation and creativity. The question is what does he mean by content? He is not talking about the content that we refer to. He is talking about the sum of character, knowledge and the curiosity of the people as their content. […]

Let Creative Ideas Surface

I was talking to someone earlier today about creativity and the need for creative ideas to drive innovation to enable us to solve difficult problems like climate change and achieving the SDG goals.. I was surprised when he said, that he was not the creative type and that he finds it really difficult to come up with creative ideas and so avoids participating in brainstorming sessions.. I strongly and fully believe that we are all born creative and “Deep inside us, creative ideas are already there! We just need to let them surface!” Mukesh Gupta This requires us to be […]

How could SouthWest Airlines spend A Billion Dollars for IT Modernisation

One of the biggest news story this last Christmas season was the cascading effect of flights being cancelled by Southwest Airlines. According to their SEC filing, they had to cancel more than 16700 flights over the holiday period in December, costing them an estimated $725million-$825 million. The reason for this cascading effect was a perfect storm of outdated technology, a natural storm and their very own business model (point to point service instead of the hub and spoke model that almost all the other airlines follow). In a recent press release, their CEO Bob Jordan shared the following: We are currently […]