Category: Ideas

Customer Engagement, Ideas, Innovation

Should We Listen to our Customers?

In an insightful post, the strategy guru Roger Martin talks about the different facets of customer feedback, from a product development perspective. You can read his entire post here. If you are a product manager or in any way responsible for collecting customer feedback, I would highly recommend that you read his entire post first. He explores this question from the lens of the context within which the customers are requested for feedback, which brings a very interesting perspective to the topic. He takes a topic that is very divisive and thought of as “binary” by most people (customers know […]

Ideas, Innovation

Origin Story of The first CT scan (Republished from The Conversation

50 years ago, on 1st October 1971, the first CT scan let doctors see inside a living skull – thanks to an eccentric engineer at the Beatles’ record company Godfrey Hounsfield stands beside the EMI-Scanner in 1972. PA Images via Getty Images Edmund S. Higgins, Medical University of South Carolina The possibility of precious objects hidden in secret chambers can really ignite the imagination. In the mid-1960s, British engineer Godfrey Hounsfield pondered whether one could detect hidden areas in Egyptian pyramids by capturing cosmic rays that passed through unseen voids. He held onto this idea over the years, which can be […]

Ideas, Leadership

Unlocking the Power of Diversity, Equity & Inclusion

Diversity, Equity and Inclusion is on top of every organisation – social or entrepreneurial and every leader worth their salt is thinking about how to make their culture more inclusive and equitable for all members of the tribe.  In this blog I want to warn leaders about the risk of ignoring one or more of the trinity of values (Diversity, Inclusion & Equity) in favor of the others.  I was talking to one of my friends yesterday. He leads a large team and said that he was hiring and wanted to check with me if I knew someone for the […]

Ideas

How vivid is your ability to visualise?

Pseudo-hallucinations: why some people see more vivid mental images than others – test yourself here The brain can see a lot of things that aren’t there. agsandrew/Shuttestock Reshanne Reeder, Edge Hill University Consider the statements below. What do they describe? A trip on psychedelics? A dream? I felt I could reach through the screen to get to another place. Lasers became entire fans of light sweeping around, and then it felt as if the screen began to expand. I saw old stone buildings … like a castle … I was flying above it. In reality, they are statements that different […]

Ideas

The Finest Example of Storytelling using Data

I have seen a lot of presenters who use data to influence or persuade their audience. In most cases, they end up overwhelming their audience. If you were to ask the audience a couple of days later about what they remember from the presentation, usually, people do not remember much. So, it was with utmost excitement and reverence, I would like to share the best presentation that i have ever seen that uses data to persuade the audience. This is a TED talk delivered by Hans Rosling (almost a couple of decades ago) and what is most remarkable about this […]