Category: Innovation

Innovation, Leadership

Failure is an Option, Fear is not!

Earlier today, I was listening to a panel discussion and something that one of the panelist, Bharathi Vishwanathan, said, stuck a chord with me. She is the chief digital and information officer at Suntory. She said and I quote: Failure is an option, fear is not – Bharathi Vishwanathan She said that this was the motto of her company. When I think about it, it makes a lot of sense, specially if you want to innovate and create a culture of experimentation and exploration. I have written about this many many times that there is no innovation possible if failure […]

Innovation, Leadership, transformation

The Art of Possibility Thinking

Average leaders react to their situations; Good leaders respond to them BUT Great leaders find the opportunity within them! This doesn’t happen by itself but needs intentional thinking and a specific mindset and go looking for these possibilities. I talk about how to go about doing that here and here.

Creativity, Innovation

Story of the Creation of the Humble Mouse as Narrated by Steve Jobs and Its Lesson in Leading Innovation

Earlier today, I stumbled upon a video of Steve Jobs talking about the creation of the humble mouse and why he had to go to David Kelly Designs (which later on became IDEO) to get it done. You can watch the video here. In the video, he shares that content is more important than process, when it comes to innovation and creativity. The question is what does he mean by content? He is not talking about the content that we refer to. He is talking about the sum of character, knowledge and the curiosity of the people as their content. […]

Innovation, Leadership

Two ways to Drive Performance Improvements

A recent post on GapingVoid talks about another performance equation (I shared one yesterday on my blog here): Performance improvements = Reducing Errors + Increasing Insights – Gary Klein The author of the post argues that while there is a lot of focus on reducing errors in organisations, there is not enough focus or energy spent on increasing the number of insights that people could share and use to drive productivity improvements. I think there are many reasons for this behaviour. Firstly, we are biologically attuned to negative information more than anything else. So, it is obvious that we are […]

Creativity, Ideas, Innovation, Leadership

How could SouthWest Airlines spend A Billion Dollars for IT Modernisation

One of the biggest news story this last Christmas season was the cascading effect of flights being cancelled by Southwest Airlines. According to their SEC filing, they had to cancel more than 16700 flights over the holiday period in December, costing them an estimated $725million-$825 million. The reason for this cascading effect was a perfect storm of outdated technology, a natural storm and their very own business model (point to point service instead of the hub and spoke model that almost all the other airlines follow). In a recent press release, their CEO Bob Jordan shared the following: We are currently […]