Category: Leadership

Leadership

3 Skills for all Leaders to Cultivate – Naming, Framing and Priming

Premise: One of the key responsibilities that we have as leaders is to make sense of what is happening in and around the teams that we lead and share this with our teams as and when required. The way we do this could be either through writing (emails, blogs, etc) or by speaking (in all-hands, at events, 1-1 calls, etc). In either case, we need to be careful about the language we use, as the way we use the language has a big impact on what others perceive or understand from our communication. So, today, let’s explore the importance of […]

Leadership

Unintended Consequences

When we are leading a team in an environment that is complex and full of uncertainty, it is important to understand that every decision we make will always have unintended and unpredictable consequences. As leaders, we need to not only expect that but go looking for it to ensure that the unintended consequence is not something that can have a significant negative impact on what we set out to achieve. In the early years of the last century, Hanoi had a rat problem. The French colonial government wanted to solve this persistent problem. After trying to exterminate the rodent by […]

Innovation, Leadership, Strategy

How to Win in the Age of Unreasonable Consumer

I recently stumbled onto a video of Adam Morgan (Co-founder of eatbigfish and the co-author of a brilliant book – A Beautiful Constraint) shares his perspectives on how we live in an age of unreasonable consumers and what do we need to think about in order to succeed in this world where we are surrounded by unreasonable consumers. You can watch the entire video here. The first question that comes to mind when I listen to Adam present is to question if we really have become unreasonable consumers? I believe the answer is absolutely. We now expect to have clean, […]

Leadership, transformation

3 Questions to Ask Before We Start Any Transformation Effort

One of the biggest challenge when it comes to successful transformation efforts, is the stickiness of change in behaviour expected as part of the transformation. Any intervention is considered successful only if it leads to a lasting change in behaviour. And this is where most transformation efforts fail – they do not create a lasting change in behaviour that it set out to create. When we think about the reasons for this, we usually find the following: 1. People do not want to change This is the most common situation. This can happen when the change is being forced on […]

Leadership

Seeing the Unseen!

Earlier today, I read a post by Martha Bird (@anthro_tweeter). She is a business anthropologist at ADP focused on understanding the cultural contexts of work and workplaces. In the post, she talks about the importance of “Leading with Intention and Attention”. You can read the entire post here on the MIT Sloan Management Review site. Personally, I believe that one of the key skills that differentiate good leaders from great is their abilities to spot things that are not spoken or shown. Over time, they have developed the uncanny ability to know when there is more to a presentation or […]