PBTO48: Your Organisation’s Culture is Your Last Competitive (Invisible) Advantage with Soren Kaplan

http://traffic.libsyn.com/pushingbeyondtheobvious/48_PBTO48__Building_Your_Invisible_Advantage_with_Soren_Kaplan.mp3Podcast: Play in new window | DownloadSubscribe: Email | RSS Who is on the show: In this episode we host, Soren Kaplan. Soren is the bestselling and award-winning author of Leapfrogging and The Invisible Advantage, an Affiliated Professor at the Center for Effective Organisations at USC’s Marshall School of Business, a writer for FastCompany, a globally recognised keynote speaker, and the Founder of InnovationPoint, an innovation consulting company. Why is he on the show: His Wall Street Journal bestseller, Leapfrogging, was recognised as “Best General Business Book” by the International Book Awards and “Best Leadership Book” by the Axiom Book Awards. He is a sought after […]

Don’t Come to Me with a Problem

I have heard many leaders use some variation of this quote with their sub-ordinates. In the video below, coach Marshall Goldsmith and Sam Shriver share why this is probably the worst thing that a leader can do to their sub-ordinates and their companies. Please take the time to watch the video before we continue our conversation. This video is part of a series of conversation that both these gentlemen have and I think it is worth your time to listen to the entire series. But for now, lets focus our attention on this particular topic at hand. When you dig […]

Building a Culture of Innovation by Creating A Structure for Unstructured Innovation

The need for innovation has never been more acute for businesses than it is today. Every CEO of any sizable business is worrying about which startup from which garage is going to change the rules of their game and disrupt them. They are looking for ways to find (internally, within their organisation or externally, through acquisition/partnership/investments) innovations that can give them enough breathing space to grow their businesses and give their shareholders a good return on investment (and in the process make a lot of money for themselves :-)) However, what most organisations don’t get is that there is only one […]

Loyalty Programs and Building Loyalty

One of the biggest challenges that brands face today is to find and cultivate loyal customers. Most brands have some sort of loyalty programs to reward loyalty from their customers. Most of these loyalty programs that I am a part of, totally miss the point of loyalty itself. In general, the expectation from enterprise customers or consumers have significantly increased and they now expect brands to not just deliver great products and services but also acknowledge them as individuals and engage, excite and/or woo them to become loyal customers. Add to this, the fact that we are today also living […]

Giving Ourselves the Best Gift Ever Possible

I recently watched this video from Apostolos on the Design Collector Feed. Apart from being a visually stunning piece of work, the video also talks about a very important, if not the most important thing that each and everyone of us should never forget – to live in the moment and be fully present in the NOW. Before I go further, request you to take the 3 minutes and 47 seconds to watch and listen to the video first. Splendor of Existence from Apostolos Stefanopoulos on Vimeo. Its that time of the year, when we are either reflecting on what […]