What does Riding a Bicycle teach us about Leading in Uncertain Times

At first glance, there doesn’t seem to be much in common between knowing how to ride a bicycle and leading an organisation during uncertain times. However, watching a short video about how much we don’t really understand about how we ride a bicycle made me realise how much there is in common between this and leading an organisation in uncertain times. First things first, I would highly recommend that you watch this video and then we can continue this conversation. If you are anything like me, you’ve known how to ride a bicycle for years yet did not truly understand […]

Dealing with Complex Adaptive Systems with Dave Snowden

We are living in a world where things are changing at a pace that is difficult to keep up with. In such a scenario, as leaders, it is important for us to learn how to deal with complex adaptive systems (which is how organisations and markets function – including us and the people who we lead). Dave Snowden created the Cynefin framework that helps us understand the kind of system we are operating under and shares the way we could function within the system. I wrote about it last week here. In this video, Dave shares his perspective on how to […]

The Art of Kintsugi and Lessons in Leadership

Kintsugi is an old Japanese art of repairing broken ceramic pottery with lacquer dusted or mixed with powdered gold. Instead of hiding the fact that the ceramic was broken, the art accentuates and celebrates this by converting the ordinary piece of ceramic to a piece of art. You can find more information about this art and the philosophy behind the same in the video here. There are many some very important lessons in leadership that we can gleam from this art, if we so desire. Ceramic articles tend to break. That is in their nature. Same way, people make mistakes. We, […]

Lessons in Leading Product Designers or Innovators from James Dyson’s AMA

If you are leading product development or any form of design teams or creative professionals or leading an innovation effort, I think you will find the short video very insightful. In the video, James Dyson answers questions on product design curated from twitter. I think that the selection of questions and the answers given by James Dyson as part of this AMA are really worth listening multiple times. You can watch the entire video here. One fundamental learning for us as leaders from his response and from his journey as an inventor / innovator is that, a truly innovative product […]

Having Difficult Conversations

As leaders, it is inevitable that at some point in time we will need to have some form of a difficult conversation with someone. It could be as simple as providing someone with critical feedback that they might not like or as difficult as letting someone go. It is never easy and needs a lot of patience, care and empathy on our part, whenever we are called upon to have such difficult conversation. Recently, the CEO of Better.com had one such difficult conversation with his staff, when he had to let go of 15% of his staff. The way he […]