Innovation, Personal Growth

Learning How Our Brain Learns, Unlearns and Learns Again

I stumbled upon this amazing video which I think clearly articulates how our brain works, with respect to learning new skills. Before I share what I learnt from the video, I will strongly recommend that you watch the video first. What I learnt from watching the video: Our brains are lazy in a way. Brains are engaged when we try to learn something and once we do, ie, we create a neural pathway, it starts using that pathway for that task as a default without giving it any other thought, until it perceives a threat in continuing to using the […]

1000Entrepreneurs, Entrepreneurship, Leadership

Engaging Freelancers To Benefit from the Gig Economy

In a recent study it was found that an estimated 11 percent of the working adult population was composed of full-time freelancers in 2016, and more than one-third of the entire population had freelanced at some point. What’s more, 86 percent of contract workers chose to freelance—making flexible workers a deep resource for talent. What this translates to is the fact that we will continue to see significant number of freelancers in our work environment. The question then to be considered is the following: How will the increasing number of freelancers in the business impact its  culture? Should it? If yes, […]

Recommendation, Sales

The Breakthroughs Before Your Breakthrough by Anthony Iannarino

One of the pleasures I derive from being connected via Internet is to find people whose work i enjoy and learn from and connect with them. One such person whose work i really respect and learn a lot from is Anthony Iannarino. He blogs at The Sales Blog, which is probably one of the best blogs for sales people to do well in their profession. Even though the blog is called “The Sales Blog”, I believe that all of us who want to lead and do well in the influence economy, can learn and benefit from it. A case in […]

Ideas, Innovation, Strategy

Feeling Stuck When Solving a Complex Problem?

When we are working on a complex problem and are stuck, one the best ways to find inspiration to unstuck ourselves is to move away from our regular environment where we got stuck to a different novel environment. Here is a great post from IDEO university that talks about an activity that could help us find inspiration outside our context – https://www.ideou.com/blogs/inspiration/an-activity-to-help-you-find-inspiration-outside-your-context. The post talks about a three-step process: Step 1: Start with Emotions Step 2: Identify Analogous Experiences Step 3: Reflect and Connect This is one way to find inspiration. We could also find inspiration to solve a complex problem […]

Customer Engagement

Customer Service

I watched this short film titled “Customer Service” and was left with the following thoughts: 1> How nice would it be if all customer service departments function this way 2> How nice would it be if all customers were kinder to the customer service representatives. It also reminded me of a post that i had written a while back. You can find it here. Watch the short film here: