Tag: empathy

Leadership

Heard, Helped or Hugged

As a leader, there will always come a time when someone we lead is going through a tough time (personally and / or professionally). Firstly, good leaders notice this shift and have the ability to initiate a conversation about it, knowing fully well that it might lead to a difficult conversation for both. When such a situation arises, good leaders have the emotional acuity to know whether the colleague needs to be heard, helped or hugged. When we get this right, the colleague feels like they are seen and heard and that they matter. It makes them feel that they […]

Podcast

PBTO: The Art of Leading with Pankaj Rusia

Podcast: Play in new window | Download

Subscribe: Email | RSS

Premise: In this first episode of a new series, which will be focused on leadership, we host a practicing leader – Pankaj Rusia. He currently works for SAP as the Head of Customer Success for the SAP HR Cloud business are and is based out of Singapore. As the Head of Customer Success for SAP South East Asia, he is on a mission to make customers look great in front of their leadership, employees, and managers, and to help them get the best out of their SuccessFactors solutions. Insights from the conversation: In this wide ranging conversation, he shares his […]

Leadership

What differentiates Average Leaders from Good Leaders?

One of the characteristics that differentiates good leaders from average leaders is their ability to develop a T shaped characteristics. So, what does being T shaped mean? There are three characteristics when it comes to being a T shaped leader – Linking, Thinking and Doing. Linking Linking is all about the ability to link disparate things together to come up with novel ideas. This is the ability of mix and match both common things but even more importantly things that are not necessarily seen as matching. This is also the ability to cross-pollinate ideas, people and thought processes. This is […]

Entrepreneurship, Leadership, Personal Growth

Do you live “Above the Line” or “Below the Line”?

I first came across this phrase “Above the Line” when Matt Church used it in one of his sessions and since then continues to use it on an ongoing bases. This led me to dig a bit deeper and find a book titled, “Above the Line”, in which authors Stephen Klemich and Mara Klemich share the following, and I quote, Welcome to the line, where so often the best of yourself is pitted against the worst of yourself. – From the book “Above the Line” They go on to talk about the fact that our society, workplace and all the […]

Entrepreneurship, Marketing, Podcast

PBTO58: Hunch – Where Insights and Foresights Meet! With Bernadette Jiwa

Podcast: Play in new window | Download

Subscribe: Email | RSS

Credits: Opening music credit goes to Riju Mukhopadhyay & Pavan Cherukumilli Who is on the show: In this episode, we host Bernadette Jiwa. She is a best selling author of multiple books and writes one of the most popular marketing and branding blogs – The Story of Telling. Smart Company named as the top business blog in Australia of 2016. Seth Godin listed it as one of the marketing blogs he reads. Why is she on the show: She just released her most recent book – Hunch. The book talks about how we can turn our everyday insights into the next big thing. What do we talk […]