Two ways to Drive Performance Improvements

A recent post on GapingVoid talks about another performance equation (I shared one yesterday on my blog here): Performance improvements = Reducing Errors + Increasing Insights – Gary Klein The author of the post argues that while there is a lot of focus on reducing errors in organisations, there is not enough focus or energy spent on increasing the number of insights that people could share and use to drive productivity improvements. I think there are many reasons for this behaviour. Firstly, we are biologically attuned to negative information more than anything else. So, it is obvious that we are […]

Dealing with Complex Adaptive Systems with Dave Snowden

We are living in a world where things are changing at a pace that is difficult to keep up with. In such a scenario, as leaders, it is important for us to learn how to deal with complex adaptive systems (which is how organisations and markets function – including us and the people who we lead). Dave Snowden created the Cynefin framework that helps us understand the kind of system we are operating under and shares the way we could function within the system. I wrote about it last week here. In this video, Dave shares his perspective on how to […]