The Role of Language in Effective Leadership

In this video, I discuss how language plays a crucial role to be effective as a leader. I outline a three-step process that demonstrates the power of language: naming, framing, and taming. Naming The first step is to name a challenge, emotion, or goal. I believe you must be able to name something to truly understand and address it. By naming a situation, we can create a shared vocabulary for our teams to discuss it and gain a sense of control. Framing Framing is about understanding the context of a situation. I explain that framing allows us to turn any […]

3 Skills for all Leaders to Cultivate – Naming, Framing and Priming

Premise: One of the key responsibilities that we have as leaders is to make sense of what is happening in and around the teams that we lead and share this with our teams as and when required. The way we do this could be either through writing (emails, blogs, etc) or by speaking (in all-hands, at events, 1-1 calls, etc). In either case, we need to be careful about the language we use, as the way we use the language has a big impact on what others perceive or understand from our communication. So, today, let’s explore the importance of […]

This is the Highest Leverage Activity for Leaders

Don’t think of an elephant!! Did you think of an elephant? Did you think of how an elephant looks like? Did you see an image of an elephant? Did you think of a large animal? Did you think of black or a trunk or a sound or anything else that we can relate to an elephant? If you are like the most of us, when asked not to think of an elephant, we automatically think of something that is relates to an elephant. This is instinctual. This is what is called framing. In this example we activated the frame of […]

The Power of Framing

If you were offered $5 today versus $10 in a month, what would you prefer? This is the exact question that was asked in a psychological experiment, which has been repeated multiple times by different experimenters and it looks like most of the people who participate in the experiment tend to choose option 1, i.e., $5 today over the $10 in a month. This proved to the experimenters the existence of a bias that we tend to value short term rewards more than long term rewards, also called “temporal discounting”. When the same question was reframed as “Would you prefer […]

Samsung unveils A “Phablet” – a Foldable Phone or a Foldable Tablet?

In their developer conference, Samsung revealed (partially) a working prototype of a tablet that can be folded into a phone.  Tablet or a phone – A matter of framing:  While everyone around the world is calling it a “foldable phone”, I would like to think of it as a foldable tablet, that when folded becomes a phone. This framing is important in my opinion because, based on what I saw (in the unveiling videos) I believe that most of the use of the device will be in the tablet form rather than the phone form. Hence, I think of it […]