Having Difficult Conversations
As leaders, it is inevitable that at some point in time we will need to have some form of a difficult conversation with someone. It could be as simple as providing someone with critical feedback that they might not like or as difficult as letting someone go. It is never easy and needs a lot of patience, care and empathy on our part, whenever we are called upon to have such difficult conversation. Recently, the CEO of Better.com had one such difficult conversation with his staff, when he had to let go of 15% of his staff. The way he […]
