Residual Communication

I read this post about Residual Communication written by the British advertiser Dave Trott and it left a deep impression on me. You can read his post here. The idea is pretty simple – what do people remember from what we said, long after we said it. As a leader, I believe that we should obsess about residual communication. What do people remember the most after we had done sharing our vision, strategy or any idea. Our effectiveness as a leader depends on this. We will move on to other meetings and to other tasks expecting our people to act […]

The Art of Kintsugi and Lessons in Leadership

Kintsugi is an old Japanese art of repairing broken ceramic pottery with lacquer dusted or mixed with powdered gold. Instead of hiding the fact that the ceramic was broken, the art accentuates and celebrates this by converting the ordinary piece of ceramic to a piece of art. You can find more information about this art and the philosophy behind the same in the video here. There are many some very important lessons in leadership that we can gleam from this art, if we so desire. Ceramic articles tend to break. That is in their nature. Same way, people make mistakes. We, […]