Jack Dorsey

Video: Art of creating, leading & staying focused

Just came across the video where Jack Dorsey shares what he learnt about running a business, leading & staying focused through reading a few books. He also shares his personal tool which helps him stay focused and grounded. If you are a leader or a founder/CEO of an organization, please take half an hour from your schedule and listen to what Jack has to share.    

Customer Engagement Vs Employee Engagement

Employee Engagement Vs Customer Engagement

Yesterday, I went for my regular, monthly haircut and this time chose a different hair dresser from my usual one. For the first few minutes the dresser was talking to me, enquiring how my day was, wanting to check what my expectations were and also about where i lived. Couple of minutes in, one of his colleagues walked in and they both started having a conversation about something that was common between both of them, totally ignoring me. Though, I think that the result of the hair cut was better than I expected, I don’t think I will be going back […]

PBTO5: Innovation, Design Thinking and Solving Complex Problems

In this episode, we host Lakshman, who heads the innovation practice for the consulting division of SAP, based in India and also a visiting faculty at the Hasso Plattner Institute, Potsdam, Germany.  In this conversation, we talk about the importance of defining the right problem to solve, as the first step in any innovation practice. Lucky also shares his views on how to build a practice capable of being able to innovate on a consistent basis. We also talk about Design Thinking, its history, the key components of this philosophy and how we can use this to solve complex problems. […]

How To Build Organizational Culture

Recently, I was moderating a design thinking workshop and talking about how it is critical to foster a culture of innovation within the organization and that it is responsibility of the leaders to build & nurture this culture. Some one stopped me and asked the following question: ” As a leader, what can i do to build the culture that i want for my team or organization”. For a moment, i was lost for the right words. I then took a pause and collected my thoughts and responded such: Building a culture is like gardening. Irrespective of what you do […]

PBTO2: Changing Role of Marketing and The Importance of Building a Personal Brand

This is episode No 2 of “Pushing Beyond the Obvious”. Today, we host Sunder Madakshira, who heads marketing & communications at SAP in India. He was recognized as “The Marketing Thought Leader” by Stars of the Industry Awards, constituted by the ABP group in Feb 2014. We had a very interesting conversation about the role that marketing can and should play, both internally and externally. He also shares a lot of interesting insights about the importance of building a personal brand; some do’s and don’ts about how you go about building your personal brand. He also shares some insights on […]