Commanding vs Inviting

We can be appointed as a leader of a team but that doesn’t necessarily mean that we should expect the team to follow us. We first need to earn their trust and respect. We do that by listening to them, understanding their ambitions and expectations, learn who and what matters to them, what their fears and inhibitions and the see the potential in them that they are unable to see themselves. Then we need to give them an invitation to join us to go on a journey that will be challenging, interesting and fulfilling for them. One that will help […]

PBTO: The Art of Leading with Pankaj Rusia

Premise: In this first episode of a new series, which will be focused on leadership, we host a practicing leader – Pankaj Rusia. He currently works for SAP as the Head of Customer Success for the SAP HR Cloud business are and is based out of Singapore. As the Head of Customer Success for SAP South East Asia, he is on a mission to make customers look great in front of their leadership, employees, and managers, and to help them get the best out of their SuccessFactors solutions. Insights from the conversation: In this wide ranging conversation, he shares his […]

How to Listen as a Leader?

I read this post by Kevin Roberts (founder of Red Rose Consulting; business leader and educator; author and speaker; adviser on marketing, creative thinking and leadership) where he shares his insight on the current state of affairs, which in summary is “Everyone is talking and no one’s listening”. In his post he also shares that there are 4 types of listeners – People oriented, Action or Task oriented, content focused and fast. You can read his entire post (really short one) here. I believe that as leaders, it is paramount that we listen and do it well. However, as a […]