How to Get People to Listen to You?

This post talks about 7 things we can do to get people to listen to us and what we have to say. If we want to lead and grow in our organisation, it is important that people we lead, who lead us and our peers listen to us, our ideas and take them seriously.

Five-P factors for Root Cause Analysis – Gartner

I read a post by Lydia Leong of Gartner on her blog about the 5P’s for root cause analysis for any given problem (the 6th P). You can read the entire post here. In the post the 5P’s that she talks about allow someone to go deep to find out what really happened and understand why it happened, so that whatever correction action needed to be taken can be done to avoid a similar problem arising again. She picks this framework from Macneil’s Five P factors model used in medicine/psychology and applies it under the IT management. The first ever […]