Good Leadership

I found this note and a bottle of perfume in my hotel room, given as a gift by the housekeeper, one with whom I had a short interaction. I don’t know if this was something that he did on his own or was asked to do this as part of a process. Irrespective of that, I felt good. I wrote a thank you note, told the cashier when I was checking out, shared this story with at least 10 of my colleagues and now I am sharing it here. If this was a personal initiative of Kunal, it shows that […]