The Ladder of Problem-Solving Expertise

Have you ever attended a meeting that was called to solve a problem and exited the meeting feeling that the meeting was a catastrophic waste of everyone’s time. You’re not alone. Most of us have been in that room. And most of us, if we’re honest, have also led that room. Here’s what I’ve come to believe after years of working with leaders and teams: the quality of a problem-solving meeting is not primarily a function of the people in the room. It’s a function of the level at which the leader chooses to operate. In my experience, when done […]

Biggest Mistake Leaders Make When Trying to Solve A Tough Problem

In this video, I share some insights on solving tough problems as a leader. The biggest mistake is the temptation to start working on solving the problem as soon as it is identified. What manifests as a problem is usually a symptom of a problem creeping in elsewhere. So, solving that symptom will only lead you to a different problem cropping up elsewhere. Also, one of the things that our brains are really good at is to find answers to any questions that we post at it. So, it is important for us to take a step back and examine […]