Restrospection & Introspection
Let’s consider an example of a sales person. Sam is a sales manager for a software company and is responsible for selling software licenses to a set of customers. He had a meeting with one of his primary clients which did not go well and he lost the deal to his competitors. He had thought that his relationship with the customer was very healthy and he was very sure that would land the deal. He did not realize when he lost the deal. He now has to go back to his manager Tom and inform him about the lost deal. […]
