Tag: running effective meetings

Leadership

The Ladder of Problem-Solving Expertise

Have you ever attended a meeting that was called to solve a problem and exited the meeting feeling that the meeting was a catastrophic waste of everyone’s time. You’re not alone. Most of us have been in that room. And most of us, if we’re honest, have also led that room. Here’s what I’ve come to believe after years of working with leaders and teams: the quality of a problem-solving meeting is not primarily a function of the people in the room. It’s a function of the level at which the leader chooses to operate. In my experience, when done […]

Customer Engagement, Leadership

Streets, Roads, Stroads and Leadership Effectiveness

I was listening to a podcast episode on 99% Invisible hosted by the inimitable Roman Mars and they were talking about Stroads, which piqued my curiousity. So, today, we will explore this topic but from a leadership lens. Before we go ahead, I think it makes sense for us to define each one of these terms and what it means. Roads: A road is defined as a medium to move vehicles (cars, trucks, etc) from one point to another as quickly as possible. By this definition, all your highways and express ways are all roads. Streets: Street is a medium […]