The Surprisingly Simple Reason Teams Fail

In this TEDx talk Tessa West shares the story of the disaster that played out during NASA’s Mars Mission in 1999 and one of the main reason (among others) for the failure – A simple yet fatal communication gap. The teams working across continents were using different metrics to measure pressure, each assuming that the other would use the same as well. The question we need to ask ourselves is the following – What are the most basic assumptions we are making when interacting with our colleagues, specially, if they are from a different culture from our own? Breakdown in […]

Adaptive Listening – How to be a Great Listener

I stumbled onto this TED Talk by Maegan Stephens & Nicole Lowenbraun on listening and loved it. I highly recommend that you take the 11 odd minutes to watch the entire talk. It is interesting, entertaining and highly insightful. The key insight they share is that there is more than one way to listen at work. The speakers share that every conversation at work has an underlying goal that requires us to show up and listen differently. Developing the ability to listen well is key if we want to build a high performing team and if we want to become […]

Fake Until Proven True

The Real Problem with Fake News In one of the largest study of stories, real and false, that spread, it was found that false news spreads faster and farther than real news. Here is Sinan Aral, who was part of the original research team, talking about the results of this study and detailing why false news spreads more than real news. It is found that as humans, we are more susceptible to spreading false news more than bots or algorithms. It is the novelty of the fake news that hooks us and makes is want to share. It is clear […]

Lessons in Storytelling That I learnt from TED Conference Speakers

Lessons in Storytelling From TED Conference Speakers by Mukesh Gupta Premise: Story telling has been one of the most memorable and influential ways to spread ideas. The TED conference is so popular because the speakers in the conference are mostly good at telling stories – stories that they are passionate about and that passion spills over to the audience and we are able to connect. Also, note that the duration of these talks are not very long. So, I wanted to learn if there are any story telling secrets that i can learn from the TED speakers. Also, I thought […]

Lessons in Marketing and Customer Engaement from A Hilarious TED Talk

I recently stumbled on to this hilarious TED talk by a British comedian – James Veitch. Firstly, I would urge you to watch the TED Talk below: Lessons from this TED Talk: 1. Unsubscribe First and the most obvious lesson for marketers is for us to honour our subscribers wish to unsubscribe, by actually taking them off the list. One of the ways to do is by a double unsubscribe process: First you thank them for having been on the list for so long. You could potentially give them a parting gift, if that is in line with your brand […]