Unintended Consequences
When we are leading a team in an environment that is complex and full of uncertainty, it is important to understand that every decision we make will always have unintended and unpredictable consequences. As leaders, we need to not only expect that but go looking for it to ensure that the unintended consequence is not something that can have a significant negative impact on what we set out to achieve. In the early years of the last century, Hanoi had a rat problem. The French colonial government wanted to solve this persistent problem. After trying to exterminate the rodent by […]
