3 Key Characteristics of Good Business Metrics

I recently read a HBR article titled, Don’t Be Tyrannized by Old Metrics. The post talks about the importance of having the right kind of metrics for your business. In my opinion, metrics are like the dashboard you have on the car. They do have some value but are of no use if you are going in the wrong direction. However, if you know exactly where you are going, then the metrics can help you reach your destination safe and sound. This means that one needs to be fully cognizant of this fact when measuring metrics and taking decisions based on […]