How could SouthWest Airlines spend A Billion Dollars for IT Modernisation
One of the biggest news story this last Christmas season was the cascading effect of flights being cancelled by Southwest Airlines. According to their SEC filing, they had to cancel more than 16700 flights over the holiday period in December, costing them an estimated $725million-$825 million. The reason for this cascading effect was a perfect storm of outdated technology, a natural storm and their very own business model (point to point service instead of the hub and spoke model that almost all the other airlines follow). In a recent press release, their CEO Bob Jordan shared the following: We are currently […]
