Instead of Firing Employees, It is time to Love them!

For a lot of people around the world, today is a day that marks the celebration of love and lovers. The origin of the festivities are not clear though. You can find a lot more about the potential origin story of the day here or here. There has been a lot of people being let go from their jobs in the last few months. On top of that, given the current socio-political-economic situation that we are living in, I would not let any opportunity to celebrate go by. So, the question I want to ask or explore today is the […]

The Four T’s of Empowerment

I recently read about Mike Shipulski’s post with a similar title (The Three T’s of Empowerment) made me think about empowerment in general. You can read his post here. In the post, the three T’s that he talks about is Time, Training and Tools. Time for our people to learn the tools and provide the necessary training so that they can really feel empowered and deliver on our expectations. Mike shares what happens when we miss any of these three in his post really well. I really recommend that you read his post. In my opinion, apart from these three […]

6 Levels of Commitment to Change

Premise: Every change or a transformation effort needs the support and commitment of people who will either be affected by the change or who lead the change or who could influence the success of the change effort. Hence, it is important for those who want to drive or lead the change effort learn how committed they are to the change. The commitment can vary from people wanting to outright sabotage the change on one extreme to co-creating or co-owning the change on the other end of the spectrum. Along the spectrum, there are 6 levels or stages of commitment that […]

Lessons from The Story of a Wise Man and the Boys who Loved To Drum

I would like to tell you a short story. There was once an old wise man who after retiring from his work decided to buy a house in his old village and moved there to live his life in a peaceful setting. All was well until it wasn’t. Once the school started, there were a few boys who used to walk past his home on their way to school. They would drum on the metal garbage bins that were near the window of the wise man’s bedroom. He would find this noise to be too disturbing and wanted the boys […]

A Simple Guide to Building an Engaged Team

Premise: We don’t need tons of research to tell us the importance of having employees who are engaged in their work. It shows up in a lot of different ways that we can see. The result of an engaged set of employees shows up when an employee goes beyond his call of duty to serve a customer or when a team gets formed organically to address some specific issue that has cropped up during the day. It is no surprise either when that having such an engaged workforce can and does become a true competitive advantage. This also means that […]