The Tale of 2 Hair Stylists
I would like to share with you what I have seen happen with two hair stylists in my neighbourhood. I would call the first hair stylist one as HS1. This saloon has been around in my neighbourhood for a long time, about 15 – 16 years. The stylists who work here used to know all their customers by name. They were very good at what they did. However, over time, the owner became cynical and took his customers for granted. All the small talk vanished and instead was replaced by a cynical look and the scorn on face. This change […]
