Idea for a disruptive biz-model innovation for banks

There is a lot of discussions and activities around the revival of the good old ATM. Some are trying to make these machines more Customer-centric like Wells Fargo. Some are trying to improve the overall user experience of the ATM like Diebold. However, the true question should be the following: “Do we even need an ATM? Is there a better, easier, faster way to manage cash than via an ATM?” The first bank to figure out the answer to this question has the potential to truly disrupt the banking industry from a cash management perspective. One way that I think could be […]

Solving the healthcare crisis

A couple of weeks back, I was attending my cousin’s marriage ceremony in Chennai and my father got fever. He was also complaining of cough and difficulty in breathing. We took him to a clinic where a doctor gave some medication. We came back to our hometown (Bangalore) the next day and took him to a hospital to do continue the treatment as the breathlessness did  not go away. The doctor who attended my father immediately asked him to get admitted in the hospital to enable better care. He was kept in the Intensive care unit for some time under observation and […]

Lessons in innovation from a retailer

Now let me ask you a very important question. Please think well and through before you answer this: What happens if you are forced to put an expiry date on every product or service that you create? What if you have to take the product or service off your price list at the end of the expiry date, irrespective of how well the product or service did business for you.. Now, if your business is like any other business that I know of, this is a scary thought.. Scary enough to start thinking about bankruptcy.. However, this is exactly what […]

Leading a culture of Innovation

I came across this great video where Kevin & Jackie Freiberg talk about how to lead with a culture of innovation. One thought that stands out for me from this video is one question: What happens if we start a culture of planned obsolescence of all our products? I think this one question will differentiate between companies that will thrive and those that will lose their way! First, lets listen to what they have to say.. Now, I have tried to summarize what the Friebergs talk about below: Innovation happens when you learn to “be comfortable being “uncomfortable””. This is […]

What can Business Model Innovation projects learn from Film making

I came across an interesting approach to business model innovation being promoted by the folks @ Board of Innovation. They use the analogy of making a film to a business model innovation project. I really like this analogy.    The advantage of considering your business model innovation project as producing a film helps the project in the following ways: Makes the entire process more fun and exciting. Provides us a process to follow when the team falters. As with producing a film, you need a team of people with a diverse sets of skills to come together and work to […]