Innovation

Building Products Using Design Thinking

I was interviewed as part of the Authority Summit by Tim Morkes. In this interview, I shared with him on how Design thinking can be used to build new products or services that fall in the intersection of Desirability, Viability and Feasibility. Hope you will take the 30 odd minutes and watch the video below here. Authority Super Summit – Mukesh Gupta – Final from Tom Morkes on Vimeo. I was also invited to give a talk on “Practical Design Thinking for Product Managers” by the Institute of Product Leadership at one of their events. The recording of the same is […]

Ideas, Leadership

What The World Needs Today More than Anything Else – Hope

We live in a time and age where there is hate all around… We live in an age where its easier to pick a fight than to make a friend… We live in an age where we are connected online, but alone offline… We live in an age where NEWS is neither new nor true… We live in an age where recognition is bought and not earned… We live in an age where its easier to find extremists than a pacifist… We live in an age where we are free to say what we want, with no control on who […]

Entrepreneurship, Recommendation

Superconsumers – A Simple, Speedy, and Sustainable Path to Superior Growth

Everyone wants to grow their business – irrespective of the current size or the level of competition. This also means that growth is not easy. So, any strategy that can help grow our business is a welcome addition to all the material that we already have. So, when I got my hands on the book – Superconsumers by Eddie Yoon, I was eager to read and understand the strategy. I must say, that on the face of it, it doesn’t seem like much different from what all the literature around managing your most profitable customers and growing from there. However, […]

Ideas, Leadership

Characteristics of A Great Employee Recognition Program

Organisational culture is turning out to be the last competitive advantage for businesses. One of the most important aspects of great organisational culture is engaged employees. Many studies have indicated the state of employee engagement and it doesn’t look good. One of the ways that organisations can increase employee engagement is by ensuring that they are engaged with their employees and recognise & celebrate good work. It is important to have a program for employee recognition that works. Some key characteristics of such a program are as follows: Catch them Doing something right: One of the habits that Sir Ken […]

Innovation

What stops Us from Creating Breakthrough Innovations

Have you ever been part of an innovation project that started off with big ambitions and dreams about coming up with disruptive innovations which are expected to be game changing and end with a me-too or a watered down incremental innovation to an existing product category? I have been part of a few such projects which start with much fanfare and later on become run-of-the-mill projects with no breakthrough’s to show for. I was always interested to understand why is this so? Why do well-intentioned people, who have all the motivation and incentives to create breakthrough innovations, end up watering […]