PBTO S2E8: Empathy – The Super power of a Successful FBI Hostage Negotiator or an Entrepreneur

http://traffic.libsyn.com/pushingbeyondtheobvious/2-08_PBTO_S2E8__Empathy_-_What_Powers_the_success_of_an_FBI_Hostage_Negotiator_or_an_Entrepreneur.mp3Podcast: Play in new window | DownloadSubscribe: Email | RSSWho is on the show today: James “Chip” Massey is the CEO of Plowshare Communications, which advises business leaders on strategic negotiations and how to accelerate the sales process by building strong, powerful, and trust-based relationships.   Why is he on the show:    For more than two decades, Massey served as an FBI Special Agent and hostage/crisis negotiator. During his tenure, his work ranged from collaborating with the CIA to crack espionage rings to high-profile corruption cases, to post-9/11 counter-terrorism investigations at key Washington, D.C. sites. As a hostage negotiator, […]

Empathy and Sympathy

Empathy & Sympathy by Mukesh Gupta One of the most difficult things for me when it comes to building strong bonds with people I constantly interact with, is the ability to empathise. I always was capable of intellectually understanding what the other person was going through but always found it extremely difficult to feel what they were feeling. I never quite understood why that was the case. I know a lot of people who are similar to me in this regard, so when I came across a resource that can significantly impact this aspect of our personality, I decided to […]

Your Hidden Super Power

Superheroes emerge from a transformative inciting incident—this post equates such an occurrence with awakening “Curiosity,” a potential superpower. Touted as “Radical Applied Curiosity,” and envisioned for a hero called “The Common Man,” it’s an innate trait propelling humanity’s survival and innovation. The narrative urges rediscovery of curiosity through slowing down, noticing changes, experimenting, acting on insights, and gathering support. Its application to empathy, creativity, and innovation can lead to significant collective achievements, especially under curious leadership.

Addressing the Elephant in the Room

Premise: One of the responsibility of a leader is to be able to tell people what they think about them, their potential, performance and presence. Sometimes it is good news and sometimes not so. It is easy when we it is good news. So, we tend to share this often and easily. However, it is difficult to share the bad news and many leaders tend to post-pone this conversation as it is uncomfortable, both for them and to those they are delivering it. However, the more we delay sharing the bad news, the worse it gets and the more difficult […]

How to Be Remarkable and Do Memorable Work?

Premise: I stumbled on to this performance by a school band and thought it was incredible and wanted to share this with all of you. When I think about this a bit more, I realised that there is a lot that we can learn from this band as leaders. Before we move to the learning part, first take the 8 to 10 mins to watch the band perform for the spectators here. One of the most powerful way to stand out is not to conform to the expectations that people have of you. We don’t expect a band to play […]